Emergency services Emergency · EU
Free from any phone across the EU, around the clock.
Official Help Directory
Who to call when a product has done harm.
If someone is in danger right now, call the emergency number first. Layr does not assess symptoms and does not decide which service you need.
Official services only, each cited to the page it was read from and dated on the day it was checked. Layr adds nothing to this list and never decides which service you need.
European Union and Germany
Poison emergency lines (Giftnotruf) Poison centre · DE
Seven regional centres, 24 hours a day; each takes calls from anywhere in Germany.
Product safety alerts (Safety Gate) Recalls and alerts · EU
Weekly alerts on dangerous non-food products found across the EU, cosmetics and textiles included.
Food and feed safety alerts (RASFF) Recalls and alerts · EU
The EU's rapid alert system for food and feed, searchable by product and country.
Public warnings and recalls (lebensmittelwarnung.de) Recalls and alerts · DE
Warnings on food, cosmetics and everyday consumer goods, published by the federal and state authorities.
United States
Emergency services Emergency · US
From any phone in the United States.
Poison Help Poison centre · US
Free, confidential, 24 hours a day; routes to the local poison center.
Consumer product recalls (CPSC) Recalls and alerts · US
Recalls and safety warnings for consumer products, clothing and children's goods included.
Report an unsafe product (SaferProducts.gov) Report a product · US
The public route to tell the CPSC about a product that caused harm.
Food, cosmetics and drug recalls (FDA) Recalls and alerts · US
Recalls, market withdrawals and safety alerts published by the FDA.
Report a problem with a cosmetic (FDA) Report a product · US
How to tell the FDA about a reaction to or a problem with a cosmetic product.
Canada
Emergency services Emergency · CA
From any phone in Canada.
Poison centres Poison centre · CA
The national toll-free line reaches your provincial poison centre; Québec keeps its own number.
Recalls and safety alerts Recalls and alerts · CA
Food, consumer products, cosmetics and health products, in one searchable list.
Report a consumer product or cosmetic incident Report a product · CA
Health Canada's form for a product that caused, or could have caused, harm.